F.A.Q

1, what kind of company is carnival?

Guangdong Carnival Company owns: Shenzhen Carnival Power Supply Co., Ltd. and Dongguan Carnival Electronics Co., Ltd. Since its establishment in 2012, it has been devoted to the research and development, manufacture and sales of power supply fields such as polymer battery products. It has a whole industrial chain system from core manufacturing to PACK.

2, where is the carnival factory and office address?
Dongguan Carnival Electronics Co., Ltd. (manufacturing center)
Address: B, gate two, Hai Ketai Industrial Park, Keyuan City, Tangxia Town, Dongguan, Guangdong.
Mobile phone: 18312458476 (micro signal)
Tel: 0769-82861906
Fax: 0769-8286 1906
Mailbox: 451167896@qq.com
Website: http://www.jnhpower.cn
Shenzhen Carnival power supply Co., Ltd. (operation center)
Mobile phone: 13725573737 (micro signal) Lu Manager
Address: 9 floor, Shangyou mansion building, Longhua New District, Shenzhen.

Mailbox: 672520078@qq.com

3. What is the main business of Carnival Corp?

Carnival is a supplier of sports DV camera batteries, law enforcement recorder batteries, medical and health equipment batteries, LED lamps batteries, electronic cigarette batteries, Ni-MH rechargeable batteries.

4, what safeguards do you have for your product?

Most of the company's products have passed CE, UL, RoHS and REACH certification.

5. What is the minimum order per order?

The number of single models needs to exceed 20000 (inclusive).

6. How long will it take to receive the battery after the order is completed? Do you provide door-to-door service?
The battery production cycle usually takes 30 days. After the production is completed, we will arrange the battery transportation.
If you are in the Pearl River Delta, it will be delivered within 1-2 working days.
The Yangtze River Delta region will be served in 2-3 working days.
The Fujian area will be delivered within 2-3 working days.
Other cities above the municipal level will arrive within 3-5 working days.
If you are in the outskirts of the city or below the county level, you will arrive on the 7-10 working day.
If you are in Guangdong Province, our company will arrange the delivery of vehicles to your door and put the batteries in the warehouse for you.

If you are in other cities in China (including County level), we will arrange for a reputable express freight company to deliver goods to your door.

7, what are the pre-sale and after sale services you offer?
Battery is a professional product with high technical content. Its use is a system composed of batteries, chargers and electrical appliances. The correct use of batteries will directly affect the safety of electric appliances.
It is composed of a manager who has been engaged in battery industry for more than ten years and has experience in quality, production and PMC management, and a senior technical and electronic engineer.
The functions of the customer service department include pre-sale service and after sales service. Pre-sales service is a series of services to make Betel battery and customer products match perfectly; after-sales service is to meet customer's special requirements.

At the same time, the Customer Service Department will fully understand the market information during the development of new products, and provide clear demand guidance for R&D according to the needs of customers.

8, what is the working time of Carnival Corp?
Marketing center and customer service hotline and order processing time is 7x24 hours all-weather service;

Note: In case of national statutory holidays, the holidays notified by Betely Company shall prevail. Please pay attention at that time.

9, how to get the latest product information of carnival?
After landing on the website and browsing the advertisement on the home page, you can see the latest product information of our company. You can also contact us through our business telephone or online. The relevant contact ways are as follows:
Tel: 0769-82861906
Fax: 0769-8286 1906
Mailbox: 451167896@qq.com
Website: http://www.jnhpower.cn
10, if I have questions or suggestions, can I give you feedback via email?
Yes, the mailbox for accepting suggestions or complaints is 451167896@qq.com
11, how to identify the authenticity of the battery?
There are two ways to identify:
First, confirm the purchasing channel, as long as it contacts our salesman and orders the products purchased.
Secondly, we can contact our customer service and business personnel, compare with the products we sell, and judge the difference from packaging, font, color and so on.